Sarah joined Fulcrum in 2008 as a Contracts Administrator after completing her A-Levels at college. Since then she has gained experience within different areas of the business. For four years Sarah supported the operations team in providing LIFT operational management services across the portfolio. She was involved with handover and mobilisation of new developments, management of the FM Provider service contracts and maintaining a high level of end user satisfaction. During this time, Sarah helped to improve the LIFT operational management services and she launched new energy management, customer satisfaction and continuous improvement initiatives such as the ‘you said, we did’ campaign.

In April 2013, Sarah became Property Asset Manager and is now responsible for managing and implementing the delivery of Strategic Asset Management (SAM) initiatives which focus on NHS estates optimisation and rationalisation for both Renova’s and Fulcrum’s client organisations. Sarah is able to utilise her operations experience to support the SAM team and has recently been involved with the delivery of the Merseyside Estates Enabler. This work provided the 6 Merseyside CCGs with strategic estates plans which are designed to enable their commissioning strategies.

Sarah has a Certificate of Higher Education in Facilities Management and is working towards an MBA in Facilities Management.